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  • What are the HR benefits of launching a giving program including donating, volunteering and fundraising?
    By connecting employees to charities through a meaningful and measurable community giving program, companies foster a culture that inspires philanthropic passion. One of purpose and community; the secret ingredients that better engage people. And we all know that engaged staff are happier and more productive. They create high performing teams, an irresistible culture and deliver better business results. Some of the key HR benefits include: Ready to give your time, talent and treasure?
  • How does GoodCompany handle staff donations and charity disbursements?
    GoodCompany processes all donations and disbursements to charities in the month following receipt of transferred funds from our corporate partners.
  • Can I use GoodCompany to communicate with my teams?
    Yes – we encourage the use of our Stories section to share experiences, communicate about volunteering and positive impact, and encourage others to participate.
  • How can interest and participation in the program be maintained?
    Creative campaigns should be run at intervals throughout the year to maintain momentum and excitement. To assist with this we've launched Choosedays by GoodCompany. Choosedays (run on a Tuesday!), is all about choosing to open your heart and mind to wonderful causes that are not only looking for help (volunteers, donors and fundraisers), but are also looking to help. These monthly online events are designed to make you and your people more knowledgeable, empathetic, healthier, happier and more resilient and make it easier for you to give back!
  • What is required of my payroll team?
    To set up pre-tax payroll giving we’d like to meet with members of your payroll team to discuss how we can best ensure set up and ongoing procedures are streamlined to be most resource efficient.
  • How much does it cost to create a branded GoodCompany platform for my business?
    Our costs are tailored depending on the number of employees you have and the level of support you require. Please get in touch to discuss your requirements on (03) 9595 6700.
  • Can we process donations through credit card instead of via payroll deductions?
    Yes! Donations though GoodCompany can be via credit card or pre-tax through payroll. You choose!
  • Should my business invest in a staff volunteering program?
    Implementing a volunteer leave program - allowing staff to take one day (or more) of paid annual volunteering leave - has a range of benefits. General ‘hands on’ Volunteering provides an opportunity for employees to develop new skills, build on their strengths and collaborate with team mates in non-work settings. Skilled Volunteering provides staff with leadership and development opportunities and lets them sharpen their professional skills. They showcase your brand, return with valuable learnings and develop a deeper connection to your business. Volunteering boosts health and wellbeing outcomes for employees, positively impacts engagement and contributes to a corporate culture of giving back. The community and commercial benefits of volunteering programs are numerous. Please get in touch with us on (03) 9595 6700 or to learn more.
  • What’s the benefit of investing in a unified giving platform like GoodCompany?
    GoodCompany is a unified giving platform that makes it simple for your staff to participate in workplace giving, credit card donations, fundraising as well as skilled and general volunteering. In addition, GoodCompany has a range of tools to reward, incentivise and communicate with staff to better engage them in giving and enhance program success. GoodCompany is the only modular platform in Australia. You can choose individual modules or include them all for greater impact. Some organisations start with workplace giving and later on, grow their program to include skilled and general volunteering as well as fundraising. GoodCompany lets you choose what will work best now, while keeping your options open to grow and evolve in the future, all within the one CSR platform. Ready to give your time, talent and treasure?
  • Which payroll systems integrate into GoodCompany?
    All payroll systems can integrate with the GoodCompany platform.
  • What is a fundraising page?
    A fundraising page is a special webpage with a URL that you can use to support a charity or cause. It's just like an online collection tin, except your colleagues can donate with their pre-tax pay. You can support or start a fundraiser for any charity with Deductible Gift Recipient (DGR) Item 1 status. Ask your friends, family, team or colleagues to sponsor you by simply sharing the link to your page. Anyone who makes a donation to your fundraiser can also leave a message of support. Ready to give your time, talent and treasure?
  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • I've forgotten my password. What shall I do?
    You can request to reset your password here. Simply enter the email you have registered with us and follow the prompts.
  • Can I apply as a team?
    Yes in many cases you can definitely sign up as a team. Each volunteer opportunity shows the maximum team size or "openings" the charity can accept. The charity will specify on each role if they require individual applications from each volunteer.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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