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FAQ
Good questions,
straight answers.
Everything companies and charities ask us most — and if yours isn't here, a real person in South Melbourne is one call away.
THE BASICS
Workplace giving lets your people donate to charity straight from their pre-tax pay. The tax benefit is immediate — no receipts to keep, no waiting until tax time — and many employers match donations, doubling the impact. We've run workplace giving programs since 2000, making GoodCompany Australia's longest-running platform.
Plans scale with your team size and the modules you use — and we'll price match any competitor's quote, so the decision comes down to quality, not budget. Smaller teams can start with GoodCompany Go and a 14-day free trial. Charities join completely free to list volunteer roles.
Weeks, not quarters. A managed launch — branded portal, payroll integration, single sign-on and launch campaign — is handled end to end by our team.
FOR YOUR PEOPLE & YOUR CHARITIES
Any of 2,000+ charities — every one DGR-endorsed and ACNC-registered. If your team's favourite isn't listed, we'll onboard it. No restricted lists, no gatekeeping.
Funds are disbursed monthly, direct to Australian and New Zealand charities, with tax receipts handled automatically. Because we're fully Australian owned and operated, there are no offshore intermediaries in the chain.
Yes — giving, volunteering and fundraising across both Australia and New Zealand, with funds flowing to registered charities in both countries.
SWITCHING & GETTING VALUE
Easier than staying somewhere that isn't working. Our Melbourne team manages the transition with you — setup, payroll, single sign-on and the employee comms — and we'll price match your current provider's quote.
Most platforms only see what happens inside them, so ESG reports undersell the real story. Record Everything captures generosity wherever it happens — pro bono work, external donations, sponsorships, in-kind giving and outside volunteering — for one complete, board-ready picture.
Board-ready dashboards covering dollars, hours, participation and matching — built to drop straight into ESG disclosures and all-hands presentations. With Record Everything switched on, that's your total impact, not a partial one.
SECURITY & IT
Your data is hosted in Australia on AWS, with full PCI compliance. The platform supports single sign-on and secure SFTP data feeds, and support comes from real people in Melbourne — not a ticket queue overseas.
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